Business Protection
Professional indemnity cover for businesses built on advice, service and expertise.
Trusted Union helps businesses review professional indemnity insurance in the context of client contracts, professional exposure, jurisdiction, policy wording and long-term insurer suitability.
Professional indemnity insurance is designed for businesses that provide advice, design, consulting, technology, coaching, management, professional services or specialist expertise.
Where clients rely on your professional judgement, a mistake, omission, delay, misunderstanding or alleged failure to deliver services can lead to a claim.
Professional indemnity insurance can help respond to allegations of negligence, breach of professional duty, error, omission, misrepresentation or failure to perform professional services as agreed.
Trusted Union helps businesses review professional indemnity cover in a structured way. We consider the nature of your services, client contracts, revenue, territories, jurisdiction, insurer appetite, claims history and policy wording, then help you understand whether your current cover remains suitable.
Who It May Be Relevant For
- Consultants and advisory firms
- Management consultants
- Design firms and creative agencies
- Architects, engineers and project consultants
- Technology and software businesses
- Coaches and training providers
- Recruitment and HR consultants
- Marketing, media and communications agencies
- Financial and professional services firms
- Regional businesses providing services across borders
- Companies required to carry PI under client contracts
Key Areas of Cover
How we support you across the area.
01
Professional Negligence
Cover may respond where a client alleges that professional advice or service caused financial loss.
02
Errors and Omissions
Professional services can involve documentation, advice, design, recommendations and deliverables where mistakes may lead to disputes.
03
Breach of Professional Duty
Clients may allege that the business failed to meet the expected standard under a professional engagement.
04
Defence Costs
Professional indemnity claims can be costly to defend, even where the allegation is disputed.
05
Contractual Requirements
Many contracts require PI with specified limits, territories, jurisdictions, policy periods or certificate wording.
06
Claims-Made Cover
Timing, renewal continuity, retroactive dates and notification requirements are important.
What Trusted Union Reviews
A structured review, item by item.
Where the information is available, a review typically looks across the following.
- Professional services provided
- Client contracts and indemnity clauses
- Revenue and fee income
- Geographic exposure
- Jurisdiction and territorial requirements
- Policy limits and deductibles
- Claims-made wording
- Retroactive date
- Civil liability versus negligence-based wording
- Defence costs treatment
- Contractual liability exclusions
- Intellectual property exposure
- Subcontractor or outsourced work
- Technology or cyber overlap
- Claims history
- Insurer appetite
- Renewal terms
- Certificates of insurance
- Whether the policy satisfies client requirements
The Trusted Union Approach
Business insurance structured around real commercial risk, contracts and continuity.
Why It Matters
Why a structured review matters.
Professional indemnity is often reviewed only when a client asks for a certificate. By then, the business may already be under pressure to accept contract terms, increase limits or confirm cover that has not been properly checked.
A contract may require cover in a jurisdiction the policy does not support. A client may ask for a limit that is disproportionate to the fee. A policy may contain exclusions that are important for the work being performed. A retroactive date may limit protection for past work. A business may be relying on a policy that no longer reflects its current services.
Important Considerations
Claims-Made Basis
The policy in force when the claim is made or notified is usually the relevant policy, subject to wording.
Retroactive Date
The retroactive date can affect whether past work is covered, especially when changing insurer.
Jurisdiction and Territory
Worldwide clients do not always mean worldwide court jurisdiction.
Contractual Liability
Some contracts create obligations that go beyond normal professional liability.
Defence Costs
A claim does not need to be successful to create cost.
Why Trusted Union
Advice held to a consistent standard.
Advisory-Led Review
We help businesses understand how PI responds to the services they actually provide.
Contract Awareness
We review cover in the context of client contracts and certificate requests.
Market Access
We work with local and international insurers suitable for different professions and exposures.
Renewal and Continuity Focus
We consider continuity, retroactive dates, claims-made wording and insurer appetite.
Support Across Business Sizes
We support consultants, professional firms, technology businesses, regional groups and larger corporate clients.
Common Questions
Questions we’re often asked.
What is professional indemnity insurance?
Professional indemnity insurance helps protect businesses against claims alleging financial loss caused by professional negligence, errors, omissions, breach of duty or failure to deliver professional services.
Who needs professional indemnity insurance?
It may be relevant for any business that provides advice, consulting, design, technology, coaching, professional services or specialist expertise. It is also commonly required under client contracts.
Is professional indemnity the same as public liability?
No. Professional indemnity usually relates to professional advice or services. Public liability usually relates to third-party bodily injury or property damage.
What does claims-made mean?
Professional indemnity is usually written on a claims-made basis, meaning the policy in force when the claim is made or notified is usually the relevant policy, subject to the wording.
Why is the retroactive date important?
The retroactive date may determine whether work performed before a certain date is covered.
Can professional indemnity cover overseas clients?
It depends on the policy territory and jurisdiction wording. Businesses serving international clients should review this carefully.
Can Trusted Union review our client contract requirements?
Yes. We can review insurance clauses, policy requirements and certificate wording to help identify whether your existing policy appears aligned with the contract requirements.
Request a Confidential Review
Request a Confidential Review.
Start with a structured conversation about the area of insurance you would like to review.
Request a Confidential Review